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What are Managed Print Services (MPS)?

MPS involves the active management and optimization of document output devices and related printing and business processes. A MPS program allows organizations to regain control — control over printing costs, control over printing efficiencies, and control over printing management.

The main components provided are needs assessment, selective or general replacement of hardware, and the service, parts and supplies needed to operate the new and/or existing hardware (including existing third-party equipment if this is required by you). The MPS provider can also track how the printing fleet is being used, the problems, and the user’s satisfaction.

What are the advantages of implementing a Managed Print Program?

Reduce Printing Cost

  • Savings up to 30%
  • Predictable monthly cost
  • Reduce energy expenditures while improving sustainability
  • A guarantee of reduced print costs

Management Simplified

  • One invoice
  • One vendor
  • One point of contact
  • One price
  • One ordering and purchasing system
  • Automated replenishment of consumables
  • Optimized hardware infrastructure that evolves as your needs change
  • Customized hardware integration for any manufacturer

Improved Support

  • Local reliable support
  • Increased employee productivity
  • IT support burden minimized

Printing as a Profit Center

  • Recovery Solutions
  • Accurate billing data
  • Print Tracking
  • Copy Tracking

What can MPS programs include?

Manage Print Services can include:

  • Equipment: multi-function devices, printers, plotters, copiers, and 3D printers
  • Print Management Software
  • Supplies including staples, paper, toner, and/or ink
  • Preventive maintenance and parts
  • On-line fulfillment center
  • Guaranteed service level response times
  • Detailed usage reports
  • Simplified billing process
  • One contract for increased efficiency in managing contract terms and conditions

How does an MPS program benefit you?

An MPS program can benefit you in multiple ways.

On-site, Proactive Service and Support

MPS programs can provide only one number to call for all printer and MFD (Multi-Function Device) needs, saving valuable time. You can have on-site personnel, if needed, to manage your in-house print shops and they can be equipped to handle any issue that may arise. With device monitoring technology this can allow the MPS provider to view issues with networked devices, such as low toner or service codes. By intercepting the issue early, the MPS provider can dispatch a support case to provide service, rather than waiting on a call from the user to report a problem with the device. If for some reason, the MPS provider is not able to fix the problem, a service technician can be called to address the issue.

Reduce Overall Output Costs

Printing is one of the most costly, overlooked, and unmanaged expense within organizations. By utilizing a print management software, you will be able to not only track cost for reimbursement purposes but control cost by changing users printing habits painlessly.

Increase Productivity

Many users either have out dated devices that cost too much to use and need constant service and/or over-utilized devices both slowing productivity. A MPS program works to “right-size” to ensure users have the proper equipment, with the proper features, to do the job in the most efficient and cost-effective way.


Sometimes confidentiality is a concern for users when they print. With a Print Release/Secure Print feature, your job can be retained in the print queue until you release at the device with a pin number.


Carbon Neutrality Action Plans. MPS Programs can assist in advancing organizations environmental and sustainability initiatives through the elimination of equipment that consumes high levels of energy. Equipment default settings may also be set to reduce energy consumption and minimize paper usage as well.

With this information, you’ll be in the right position to clearly assess your needs and evaluate the bottom line and productivity benefits for a proposed solution.

Any other questions? Ask away!

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